Exam Security Investigations
INVESTIGATE AND RESPOND TO TEST SECURITY INCIDENTS
Caveon’s experts are the ones to call if you experience or suspect a test security breach.
ORGANIZATIONS WHO TRUST US TO PROTECT THEIR EXAMS
HOW DO OUR EXAM SECURITY INVESTIGATIONS WORK?
A potential exam security breach in your testing program can feel overwhelming. We’re here to help.
GET THE FACTS
We do the hard work of fact-finding.
Experienced exam security investigators know what information is most relevant, where to go looking for it, and how to discretely locate it—providing the vital evidence you need about the scope and impact of a suspected incident.
TAKE ACTION
We give you the tools to respond.
We will help you formulate an appropriate, calibrated response according to existing program policies that incorporates evidence uncovered in the exam security investigation so you can make confident decisions.
DEMONSTRATE IMPROVEMENT
We evolve your program's security.
Our investigation experts reveal areas of vulnerability in your program’s test security incident response capabilities and direct you to the very solutions you need to strengthen them. This enables you to make improvements with each investigation that is necessary.
What we offer:
Training and Enablement
We will train your testing staff on effective strategies for conducting exam security investigations. We’ll provide you with access to rigorous protocols that ensure all incident investigations are conducted in a professional, consistent, ethical, and defensible manner.
We’ll give you:
- The training necessary to conduct investigations on your own
- The tools and technology that enable your team to conduct investigations in a standardized manner
Caveon On-Call℠
Our signature retainer service provides round-the-clock advice from our test security professionals to identify and investigate possible test security violations, including strategies designed to save you time and money on security.
You’ll get:
- 24/7 access to dedicated experts and incident management data
- Training and enablement on incident responses and crisis response support
- Long-term trend data and ongoing support
Crisis Response
When you suspect an exam security incident has occurred, we provide all the support you need. After all, security breaches happen to the best of us—it’s how we respond to a crisis that defines us.
We’ll provide:
- Crisis communications counseling
- Strategies to stop the spread of misinformation
- Coaching and next steps to keep your program running smoothly
Comprehensive Investigations
When a breach is suspected, we quickly deploy our team of experienced, professional exam security investigators to conduct an independent, thorough, and fair investigation of the incident in question.
We’ll:
- Identify available evidence (witness accounts, incident reports, documentation, testing data, recordings, etc.)
- Conduct interviews, analyze evidence, and report our findings directly to you
Ready to Talk With an Exam Security Expert?
Reach out and tell us about your organization’s needs today!
“In an ideal world, no testing program would ever need to use Caveon Investigative Services. Unfortunately, item harvesting rings, proxy services, collusion, and professional bad actors of all shapes and sizes are a reality that must be dealt with in high-stakes testing. As someone tasked with ensuring the integrity of a portfolio of high-stakes exam programs, it is comforting to know that if the need arises, PMI can turn to CIS for in-depth investigation resources that will help us quickly get the information we need to contain problems.”
WHY CAVEON?
We Know Investigations
Our team of highly-trained investigators have legal, education, security, and law enforcement backgrounds. This diverse set of perspectives ensures comprehensive, fair, and trustworthy test security investigations.
We’re Security Professionals
You can trust our team to live up to the high standards of professionalism required of investigators: to be thorough, neutral, level-headed, and discreet when acting in the field on your behalf.
We Do It All
We know how to tackle problems of all kinds. We’ve worked with global certification and licensure organizations, state departments of education, and higher education admissions testing programs. Our scope isn’t limited.
We’re Responsive and Agile
Fraudsters and thieves don’t wait for business hours to act, and our investigations team doesn’t either. The quicker we act, the better, so we’ll be ready at a moment’s notice when the time comes to call in the experts.
Additional Resources
Responding to Exam Security Breaches
The History, Evolution, & Future of Multiple Choice Tests
The Past, Present & Future of Proctoring
The Language of Security and Test Security
Security Boot Camp Workbook - Part 1: Preparedness
Security Boot Camp Workbook - Part 2: Technology
Security Boot Camp Workbook - Part 3: Evaluation
Explore More Exam Security Services
Data Forensics
Experienced test security experts evaluate your assessment program and provide tailored guidance.
Exam Security Audits
Experienced test security experts evaluate your assessment program and provide tailored guidance.
Incident Management
Aggregate and analyze test security incident reports in real time with Caveon Core™.
Monitoring & Quality Assurance
Objectively assess your test provider and candidates’ compliance with your administration policies.
Security-Enhanced Exam Development
Develop innovative exam designs and item types to make your exams practically impossible to subvert.
Ready to Talk With an Exam Security Expert?
Reach out and tell us about your organization’s needs today!
