Careers
Welcome! This is where we post open employment opportunities. Don’t see any? We encourage you to reach out anyway. We are always keen to meet talented people who are interested in a career in innovation and fairness in testing. Who knows? Maybe something will come up with your name written all over it.
Open Opportunities
Job Details:
Caveon is seeking highly skilled and experienced professionals to join our pool of subject matter experts (SMEs) as contractors. This role offers the opportunity to contribute to the creation, refinement, and maintenance of high-stakes certification exams that assess professional skills in a variety of IT areas. As a SME, you will collaborate with an exam development manager and other SMEs to create exam questions, and ensure questions are accurate, relevant, and clear. This is a great opportunity to shape the future of professional standards worldwide.
We are currently seeking SMEs in the following areas:
- Cisco Security Core Technologies
- Cisco Data Center Core Technologies
- Cisco Collaboration Solutions
- Cisco Cybersecurity
- Cisco DevNet
- Microsoft Dynamics 365 Field Service
- Microsoft Dynamics 365 Sales
- Microsoft Dynamics 365 Customer Insights
Qualification:
- Significant professional work experience relevant to your area of expertise.
- Staying up to date on the latest developments in the technology/field.
- Excellent command of the English language, with the ability to detail complex concepts clearly and concisely.
- Ability to quickly learn the exam development process, tools, and question writing best practices.
- Hold the existing Certification pertaining to your area of expertise, or earn the Certification before beginning the project.
Prior involvement in Certification programs or exam development process is an asset, but is not required. All relevant exam development training will be provided.
Hours and Compensation
Independent contractor with competitive payment structure.
Short-term projects with flexible work hours.
Mostly independent work, with occasional Zoom meetings. No travel.
How to apply
Please send inquiries and/or resumes to Lily.Chen@caveon.com.
Job Details: Caveon is seeking experienced test administrators to assist with the monitoring of state assessments in Florida and Louisiana. This opportunity requires travel for one week to Florida or Louisiana sometime between April 23 and May 30. In addition to paying all monitors a competitive hourly wage, Caveon will reimburse all reasonable travel costs in accordance with its travel expense policy. This role would require you to work with a monitoring partner (assigned by Caveon) to visit schools while they are administering state assessments. The workday starts at about 6 AM and should not extend past 2 PM.
The role would require you to conduct a scripted interview of the School Test Coordinator, observe the distribution of secure test materials and then spend time in testing rooms monitoring active testing sessions, all in accordance with step-by-step protocols provided by Caveon. All monitoring observations are entered into Caveon’s proprietary cloud-based platform using an iPad provided by Caveon.
You would also be required to participate in a mandatory remote 4-hour online training session for this role, which will be conducted the week of April 10. You will be required to submit to a criminal background check prior to participating in training.
Compensation: 1099 independent contractor, competitive hourly rate.
Travel reimbursement will be paid for anyone traveling more than 45 miles one way in accordance with Caveon’s travel reimbursement policy.
Caveon Real-Time Assessment Administration Monitors must meet at least one of the following qualifications:
- Certified Exam Security Professional™ (CESP-Generalist) with at least 2 years of experience in any aspect of assessment
- Test center administrator or proctor with at least 2 years of experience administering high-stakes tests in a professional test center or college test center
- Assessment professional with at least 3 years of experience in test administration
- Current, former or retired educator, school counselor or school administrator with at least 3 years of experience administering standardized statewide assessments in a group setting
- Current, former or retired educator, school counselor or school administrator with at least 3 years of experience administering either the ACT or the SAT
- Retired federal law enforcement officer
- Retired state law enforcement officer with at least 5 years’ experience conducting fraud investigations
- Certified Fraud Examiner (CFE) with at least 2 years of experience since becoming certified
- Licensed (in any state) Certified Public Accountant (CPA) with at least 2 years of external auditing experience
- ASIS Professional Certified Investigator (PCI) with at least 2 years of experience since becoming certified
- Third-Year law students
- Licensed (in any state) attorney
Additional Requirements:
- Significant experience using tablet devices
- Significant experience using cloud-based platforms or software
- Reliable transportation
Send inquiries and resumes to Joe.Kamell@caveon.com.
Job Description: We are seeking meticulous and detail-oriented individuals to join our team as Secret Shoppers for Professional Testing Programs either in an online testing environment or in Brick-and-Mortar Testing Centers. As a Secret Shopper, you will be responsible for evaluating the quality of service, compliance with protocols, and overall customer experience at various professional testing centers. Your insights will help ensure that these centers maintain high standards and provide an optimal testing environment.
Key Responsibilities:
- Complete all necessary training
- Once assigned, you will be required to review an online training specific to your assignment.
- Training will be required on an annual basis
- Conduct Secret Shops:
- Visit assigned professional testing centers as a testing candidate
- Follow a pre-determined script and scenario to simulate a genuine testing candidate experience.
- Evaluate Service Quality:
- Assess the friendliness, professionalism, and helpfulness of the staff.
- Observe and report on the cleanliness and organization of the testing center.
- Evaluate the efficiency of the check-in and check-out processes.
- Compliance Monitoring:
- Ensure that the testing center adheres to all required protocols and security measures.
- Verify that testing procedures are conducted accurately and fairly.
- Check for proper identification and verification processes.
- Detailed Reporting:
- Complete detailed reports on your findings using Caveon Core
- Submit reports within the designated timeframe.
Qualifications:
- High School diploma or GED
*some assignments may require a college or advanced degree
- Previous experience in customer service or quality assurance is a plus.
- Previous experience in auditing a plus
- High attention to detail and strong observational skills.
- Excellent written and verbal communication abilities.
- Ability to remain impartial and objective during secret shops.
- Strong organizational skills and ability to follow instructions precisely.
- Interest in traveling throughout the country and possibly abroad
- Reliable transportation and flexibility to visit multiple locations if required.
Work Environment:
- This is a contract position that offers flexibility in scheduling.
- You may be required to travel to various professional testing centers as assigned for in-person testing.
- Some assignments may require adherence to specific dress codes or behavior guidelines to maintain the confidential nature of the role.
Compensation:
- Competitive pay per completed assignment.
- Reimbursement for any expenses incurred during the secret shop visits when assigned to a testing center more than 100 miles round trip (e.g., mileage, transportation, meals, lodging, testing fees).
How to Apply:
Interested candidates should submit their resume and a cover letter explaining why they are suited for the Secret Shopper position. Please include any relevant experience and your availability for assignments.
Join our team and help us ensure that professional testing centers provide the highest level of service and compliance. Your feedback will make a significant impact on the quality of the testing experience for all candidates.
