Caveon Logo
Caveon Scorpion Product Logo in White
Home > Careers > Task Analyst

Task Analyst

Overview

Hours: Hourly, Hours may vary
Compensation: Compensation depends on qualifications and level of experience
Category: Part Time / Hourly
Location: Remote / Work from Home

Job Description

Task Analysts support the remote online administration of exams through the Caveon Observer exam administration platform and ensure that examinees have a smooth exam administration experience and adhere to exam administration rules and that exam sponsors receive valid exam scores. This position requires you to work remotely/from home. In order to facilitate this requirement, you must have a fully updated and secure laptop computer, a strong high speed internet connection and a quiet, private workspace that is free of distractions and not accessible to other people while on duty in this role.

Duties & Responsibilities

  • Ensure that all required components of the examinee check-in and security screening have been completed
  • Ensure that the expected examinee is taking the exam for which they are eligible and scheduled
  • Put examinees at ease and ensure they have a comfortable and technically smooth exam administration experience
  • Respond to, review and diligently complete tasks in the Observer dashboard
  • Interact with examinees at key points during exam delivery as needed
  • Recognize and flag potentially suspicious and/or prohibited examinee activities
  • Follow protocols provided during training for responding to observed security incidents
  • Review recordings of exam sessions and note any suspicious behaviors or violations of testing rules

Essential Requirements:

Technology – This role requires you to use your own equipment/devices. In order to be eligible for the position, the following is required:

  • Headset/Earbuds with microphone
  • Operating System: PC with Windows 11 (Windows 11 will be the only supported Windows OS after October 15th), or MAC OS 15. – You must have the latest OS security patches for your computer.
  • High Speed Internet Access (Ethernet plugin preferred); must be faster than of 20 mbps down and 10mbps up
  • Web Browser: Up to date version of Chrome, Edge, or Firefox (Safari is not compatible at this time).
  • Screen Resolution: 1600 x 900 or greater

Desired Qualifications & Experience

  • Minimum High School Diploma required; college degree preferred
  • One to two years customer service-related experience in any setting (virtual or in person) required
  • Exam administration experience preferred but not required
  • Extensive experience with computer applications and internet browsers
  • Excellent attention to detail and organizational skills
  • Good judgment and strong decision-making abilities
  • Exceptional verbal and written communication skills
  • Sustained focus on repetitive activities for extended periods of time
  • Ability to quickly recognize when examinee behavior should be flagged and/or escalated
  • Flexible working schedule; must be able to work weekends or late shift
  • Excellent vision and hearing are required

Apply Today!

About Caveon

Caveon is a fast growing technology and services company dedicated to the mission of integrity in testing: improving the fairness, validity, and security of all exams. Caveon has been a leader and trailblazer in test security for over 20 years. In fact, we are the world’s first and only test security company.

Our team is staffed by disruptive and innovative thinkers who are helping to steer the future of security solutions. We are driven by strong values and a relentless commitment to kindness, respect, and compassionate collaboration. Once you join Caveon, you’ll never want to work anywhere else! Our team has almost 50% better retention compared to national averages for a company of our size, and many of our team members stay on with the company for 3, 5, and even 10+ years.

If you think you’d be a fit for joining our team and our mission, please apply today! We look forward to meeting you!

Caveon is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
Caveon ISO-27001 Audited Badge 2025Caveon GDPR Compliance Badge 2025Caveon SOC-2-Type-II Audited Badge 2025
Copyright © 2025 – CAVEON, LLC – All Rights Reserved