Ask Agatha: A Recipe for SmartItem Success

Ask Agatha is an advice column written by Z. Agatha Klaxovox. Agatha is an intergalactic test security specialist who is only too happy to offer advice on what we should be doing here on earth. To submit a question to Ask Agatha, email Questions will remain 100% confidential.

Dear Agatha,


I’m VP of Training at my company. We recently decided to create a certification program to complement our state-of-the-art training program. Our team is committed to excellence and has won industry awards for innovation in training; however, we don’t have experience developing high-stakes exams. We don’t want to create a run-of-the-mill certification program – we want something more, something that reflects our dedication to quality.

What do you recommend? What’s the recipe for success?

Dedicated in Denver

To read Agatha’s answer, please click HERE.

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Guest Contributer