Security insights from ATP 2008
The ATP (Association of Test Publishers) conference this year did everything a good conference should do. We networked. We shared industry information. We discussed best practices. We met with clients and vendors. And we created, renewed, and strengthened friendships. Rather than discuss those things, let me share a few observations relating to test security.
Exam security was a hot topic, with many sessions and many serious conversations around test security. Wayne Camara of the College Board asked me, “Was the emphasis on security due to Caveon?” I replied, “I think it is partly due to our outreach effort, and more programs are dealing with security issues.” I think there are deeper reasons.
There were more stories describing successful security efforts this year than I remember in the past. Just to name a few: the FSBPT discussed their breach and resolution in the Philippines, the GMAC caught a proxy test taker in the very act, EMC presented successful risk management cases, and the Mississippi Department of Education has effectively addressed cheating in schools. We celebrate these successes, because they give us confidence that these problems can be solved.
There is deep concern about test and exam piracy. In the past, this concern was primarily expressed by IT (Information Technology) companies. This year many other organizations had the same concern. I heard several instances of exams being stolen from within computer-based testing centers. I have no reason to doubt these reports.
Theft vulnerabilities had been voiced privately in the past, but the discussions were more open this year. I attribute this to at least three reasons: (1) there were new attendees who wanted to expressly discuss security and stayed for the Test Security Summit, (2) the Boston Globe article “Job Exam Piracy Rising,” dated December 26, 2007, gave the topic national prominence, and (3) some presenters disclosed that their entire item banks, including answer keys and digital representations, had been stolen. In the session, “Cheater, Cheater, Pumpkin Eater,” EMC Corporation reported great success in detecting and shutting down test sites where exams are being stolen. Test pirates refused to resell test content because their test sites were shut down immediately after they stole the tests.
To the best of my recollection, there were more lawyers present at ATP this year than any other year. Representatives from at least four different firms had been invited to attend by conference organizers or conference presenters. I have paraphrased some of their very instructive comments below:
“Gather all your evidence in preparation to litigate, but only litigate as a last resort.”
“You can use statistics to invalidate scores and to take other security actions if you can demonstrate that your actions and decisions are made in good faith. The courts are interpreting these actions using contract law and it’s important that your agreements and contracts support your intended actions.”
“All test items are copyrighted, but you must register the copyrights before the items are stolen. Registered copyrights provide stronger protection than unregistered copyrights. There is a special provision in copyright law to protect secure tests for this purpose.”
GMAC and Pearson VUE described initiatives for preventing and detecting imposters. GMAC verifies a candidate’s current photo with the candidate’s registration photo. They attach the photo to the score report. (I call this “testing event authentication.”) Pearson VUE demonstrated Fujitsu’s PalmSecure biometric authentication technology. The readers are priced at around $700, but within reach for secure testing applications.
Gene Radwin and Liz Burns of EMC Corporation captured our imagination. Gene shared his success in detecting users of braindump content using Trojan items. Liz Burns described her security efforts. She visualizes a triangle. At the base of the triangle are honest people who will not lie and will not cheat. At the top of the triangle are those who will cheat if at all possible. In the middle of the triangle are individuals who may cheat depending upon the circumstances. The “at risk group” is where Liz concentrates her efforts.
The Education Division meeting had an interesting discussion concerning the image of testing in education. I think that a positive image of testing is critical. As an example of how incorrect image of testing can be damaging, consider the report that South Africa has effectively banned unproctored Internet testing, because these tests are thought to be unfair, not being secure (reported by Hennie Kriek, President of SHL, USA).
Finally, if you believe that test publishers are cold and dispassionate, let me disabuse this image. I saw a lot of passion and emotion at this conference. Testing professionals are very concerned that tests are administered securely. As an example, Cindy Simmons, State Assessment Director of Mississippi, showed great forthrightness and passion as she described her state’s initiatives to address cheating on the Subject Area Tests.
It’s true there is much work to do. But members of ATP are committed to fairness and integrity in testing. They comprise “the intelligent voice of testing.“